@unmarketing

When does "unusually high call volume" turn into "usual"? My bank has been that for 2 years

10:16AM Tue, November 30 2010

@MatthewLiberty Paso Robles, CA.

lol, good point RT @unmarketing When does "unusually high call volume" turn into "usual"? My bank has been that for 2 years

10:17AM Tue, November 30 2010

@jenncloud

Credit union time!! Wait..do y'all Canadians have credit unions that rock like ours here in 'merica?

10:20AM Tue, November 30 2010

@philmoreira

so has every telco I've called. ever.

10:20AM Tue, November 30 2010

@dcwllms Guelph, Ontario

Shush. Your call is important to them.

10:20AM Tue, November 30 2010

@ppideas Stockholm

Everyone else is on the same wavelength with you and calls at the same time ? #alternativetheories

10:21AM Tue, November 30 2010

@RickJessup Toronto, ON

Whatever you do, don't ask Rogers. They've been experiencing "unusually high call volume" since 1996.

10:22AM Tue, November 30 2010

@tripleyourtips Raleigh, NC

I would say when there's an influx of people seeking a loan modification or short sale and the bank no longer owns the note...

10:22AM Tue, November 30 2010

@FossilDesigns

If that's the case then can you really say the volume is unusual anymore? I mean it sounds run of the mill to me.

10:22AM Tue, November 30 2010

@jae_wallace nashville, tn currently

LOL. so true.

10:23AM Tue, November 30 2010

@amgorder

"we are experiencing usual call volume we just dont give a crap about you" just doesnt have the same ring

10:25AM Tue, November 30 2010

@johnmuehling Phoenix, AZ

When they invest in a call center of more than 5 people to serve 100s of 1000s :-(. It's customer svc 101 baby!

10:25AM Tue, November 30 2010

@kristopherwong Ottawa, Ontario, Canada

When the volume of calls pass the Erlang C Formula.

10:25AM Tue, November 30 2010

@jacobvar Montreal, Canada

mr.bailout is on the other line...your call is in a priority sequence

10:28AM Tue, November 30 2010

@unmarketing

ya, that's kinda my point :)

10:32AM Tue, November 30 2010

@AdInfinitum Fort Lauderdale, FL

At just about the same time that 'free checking' stops costing you $25 a month, I think.

10:32AM Tue, November 30 2010

@unmarketing

lol! Touche

10:34AM Tue, November 30 2010

@iGlennSmith ÜT: 43.446858,-...

I've concluded that we all must be using the phone a lot more than we used to :)

10:45AM Tue, November 30 2010

@FossilDesigns

So give them a Captain Obvious award :)

11:05AM Tue, November 30 2010

@lisasolomon

That's almost as annoying to "Please listen carefully, as we have changed our voice response system to better serve you."

11:18AM Tue, November 30 2010

@jeffpenrodpi Phoenix, AZ

When companies learn that their business would skyrocket when they have real people answering the phone again.

11:21AM Tue, November 30 2010

Anonymous

Replyz collects and amplifies questions from around the web, allowing a wider audience to answer them.

When does "unusually high call volume" turn into "usual"? My bank has been that for 2 years

lol, good point RT @unmarketing When does "unusually high call volume" turn into "usual"? My bank has been that for 2 years

Credit union time!! Wait..do y'all Canadians have credit unions that rock like ours here in 'merica?

so has every telco I've called. ever.

Shush. Your call is important to them.

Everyone else is on the same wavelength with you and calls at the same time ? #alternativetheories

Whatever you do, don't ask Rogers. They've been experiencing "unusually high call volume" since 1996.

I would say when there's an influx of people seeking a loan modification or short sale and the bank no longer owns the note...

If that's the case then can you really say the volume is unusual anymore? I mean it sounds run of the mill to me.

LOL. so true.

"we are experiencing usual call volume we just dont give a crap about you" just doesnt have the same ring

When they invest in a call center of more than 5 people to serve 100s of 1000s :-(. It's customer svc 101 baby!

When the volume of calls pass the Erlang C Formula.

mr.bailout is on the other line...your call is in a priority sequence

ya, that's kinda my point :)

At just about the same time that 'free checking' stops costing you $25 a month, I think.

lol! Touche

I've concluded that we all must be using the phone a lot more than we used to :)

So give them a Captain Obvious award :)

That's almost as annoying to "Please listen carefully, as we have changed our voice response system to better serve you."

When companies learn that their business would skyrocket when they have real people answering the phone again.

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Replyz collects and amplifies questions from around the web, allowing a wider audience to answer them.

When does "unusually high call volume" turn into "usual"? My bank has been that for 2 years

lol, good point RT @unmarketing When does "unusually high call volume" turn into "usual"? My bank has been that for 2 years

Credit union time!! Wait..do y'all Canadians have credit unions that rock like ours here in 'merica?

so has every telco I've called. ever.

Shush. Your call is important to them.

Everyone else is on the same wavelength with you and calls at the same time ? #alternativetheories

Whatever you do, don't ask Rogers. They've been experiencing "unusually high call volume" since 1996.

I would say when there's an influx of people seeking a loan modification or short sale and the bank no longer owns the note...

If that's the case then can you really say the volume is unusual anymore? I mean it sounds run of the mill to me.

LOL. so true.

"we are experiencing usual call volume we just dont give a crap about you" just doesnt have the same ring

When they invest in a call center of more than 5 people to serve 100s of 1000s :-(. It's customer svc 101 baby!

When the volume of calls pass the Erlang C Formula.

mr.bailout is on the other line...your call is in a priority sequence

ya, that's kinda my point :)

At just about the same time that 'free checking' stops costing you $25 a month, I think.

lol! Touche

I've concluded that we all must be using the phone a lot more than we used to :)

So give them a Captain Obvious award :)

That's almost as annoying to "Please listen carefully, as we have changed our voice response system to better serve you."

When companies learn that their business would skyrocket when they have real people answering the phone again.

Write a Reply

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